Privacy Policy

1. Information We Collect

We collect personal information you provide when booking appointments, using our patient portal, or contacting us. This includes your name, phone number, email address, and medical information necessary for your care.

2. How We Use Your Information

Your information is used to provide healthcare services, manage appointments, deliver lab results, process payments, and communicate important health information. We may send SMS notifications for appointment reminders and lab result availability.

3. Data Security

We implement industry-standard security measures to protect your personal and medical data. Access to patient records is restricted to authorized healthcare professionals and staff. All data transmissions are encrypted.

4. Data Sharing

We do not sell your personal information. We may share data with insurance providers (with your consent), regulatory authorities as required by law, and third-party service providers who assist in our operations (SMS delivery, payment processing) under strict confidentiality agreements.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may opt out of non-essential communications at any time. Contact us at privacy@samedayhospitals.com for any data-related requests.

6. Contact

For privacy-related inquiries, contact us at privacy@samedayhospitals.com or call +256(0)800-333-331.